Online Security

Wherever you see the padlock icon appear at the bottom right hand side
of your browser window you'll be in a secure section of our web site.

Encryption

Our secure-server software encrypts all the details in your online transaction.
The encryption process takes the characters that you enter and converts them
into a coded form, which is then securely transmitted.

What this means for you:

Your user name and password details are secure
Details of your reports can be safely transmitted to you and you alone

Exceptions

If you have problems using our secure system to download service platform reports, it may be that your browser does not support our encryption system. In this case, contact the helpdesk on 0800 0352 354