In today’s mobile, digital world, companies have to find a way to support their customers’ desire for 24x7x365 transactions using the payment channels they prefer. At the same time, to survive, organisations have to focus more than ever on reducing costs. Fortunately, there are effective solutions that deliver both.
Cobalt’s product portfolio offers secure self-service environments, through which payments can be made 24×7 by credit or debit card. Customers choose whether to pay by web, IVR, mobile or smartphone app. Each of our channels is designed to directly integrate with the core income management system already in use by the business or local authority.
With our flexible payment solutions, the scope is virtually limitless: mobile payments for parking, taxis, and other transport services; an alternative to cash in the retail environment; web or fixed phone payments at home for paying bills or other Council services. All are paid securely, through our highly tested systems.