Require more information? Click here for our online contact formSeveral of Cobalt's products and services have become industry standards, used by a range of leading organisations within a specific sector. In such cases, and providing the market is an uncompetitive one (local authorities for example don't compete with each other) Cobalt actively promotes buddy-buddy pairings (often called twinning) between similar users. In this way, and only with the permission of both parties, the service metrics of similar local authorities or companies can be compared. Subtle but often significant differences or inconsistencies in operational performance are highlighted which allows them to then be investigated and reviewed.
From such reviews, recommendations can be made and elements of the end-to-end business process tweaked to make it better still.
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